Change Management Training Information
Understanding Change Management
When training managers in the change management process, it can be helpful to think of change as having three basic stages – unfreezing, implementing and refreezing. The old process is frozen into the system and the minds of its users.
To make a change, managers must implement change process techniques to unfreeze old thinking and prepare employees for the coming change. Manages must communicate the change, the benefits change benefits, and develop communication skills to influence change discussions. Managers need to recognize resistance to change will occur develop the skills effectively lead people through this part of the change process.
The next step in the change management process is implementing the new process. Change management skills training for this part of the change process encompasses additional change leadership skills. Here, change management training should help managers be prepared to communicate change, train new techniques required in the new process, develop coaching skills, and develop their listening skills to recognize when resistance to change is resurfacing as people go through the learning curve. Failing to train managers in this step of the change management process can lead to frustration and a long, painful change implementation period, or even a failure to change.
Training managers in leadership skills in the final step of the change management is critical. This final step in change management is refreezing. Here, managers must recognize that as inevitable glitches in the new process arise, people will have a tendency to slip back into their old ways. Managers must monitor the change implementation progress to make adjustments as needed and continually reinforce the benefits of implementing the change. And, take the time to celebrate even small levels of success along the way.
Until the refreezing process is complete and the new process is frozen into the system and the minds of everyone, managers must practice the skills required in the change management process. Our change management seminars and workshops train managers in the skills and techniques that help them smoothly transition through each step of the change process.
Three Keys to Managing the Change Process Effectively:
1. Prepare for change
Build a strong base for managing change. It's not about theories. It is about planning practical approaches that will build buy-in and impact how people go through change. You must have a foundation for effective change management and develop a model for change.
2. Create change
Remember change is a process - not an event. Create a workable change management strategy that includes specific steps to:
- Communicate change needs
- Develop change sponsorship
- Provide training required for change
- Coach individuals through change
- Effectively manage resistance to the change process
3. Reinforce the change
Create a process to measure the effectiveness of the change management process, overcome obstacles, and celebrate the success of change implementation.
Benefits of Change Management Training
- Deliver a unified change message
- Create employee buy-in of the benefits of change
- Reduce confusion and downtime that can accompany change
All Alliance programs are customized to fit your organization's unique requirements. Plus, our training is 100% guaranteed. We will make certain your training targets your people and your organization's needs.