Cultural Diversity in the Workplace
Cultural Diversity Training to Create a More Inclusive Work Environment
This Diversity Training explores the core cultural values and etiquette of many cultures including American, African American, Hispanic, Latino and Asian cultures. (Other cultures may be included or substituted on request.)
Today's leading entrepreneurs and human resource professionals understand the need to create a diverse and inclusive workplace that utilizes all employees’ capabilities to their fullest potential. However, the reality is that the benefits of a culturally diverse workplace do not occur without cultural awareness and diversity training.
In this interactive session, participants learn what cultural influences created their own behavior and communication style. In the process, they gain a new perspective to recognize and accept differences of other cultures. The program enables individuals to dialogue with people who have a different "cultural lens" and improve overall communication within the team and the organization as a whole.
Using interactive exercises, the workshop promotes an inclusive environment where the Medici Effect works and the benefits of more creative problem solving are realized. The skills developed in this session enable individuals and teams to reduce conflict, resolve issues quickly and achieve better results.
Cultural diversity also contributes to the bottom line by: making it easier to retain good employees, lowering costs by developing skills in-house, and developing a corporate image and reputation that attracts the best employees.
Improve the Cross-Cultural Intelligence of your organization.
Who Should Attend
Individuals and teams who want to reduce conflict, communicate more effectively, resolve issues quickly and achieve better results by developing a better understanding of their own cultural influences as well as the influences of those around them.
Training Benefits
Participants will gain understanding and knowledge of what creates their cultural lens. They learn why men and women communicate differently, what drives the communication style of other cultures, how to resolve conflict and how to maximize the benefits of a diverse workplace. Everyone leaves the session with a better awareness of their own personal values and how their past has created their current perceptions, behaviors and communication style. They develop new understandings for their own personal growth.
Overview of Concepts and Deliverables Provided
- Subjective culture - Understanding your own values and biases, individuals will gain knowledge of their personal values and how their past creates their current perceptions, behaviors and communication style
- Understanding privilege
- The cycle of oppression
- Stereotypes and judgments
- Gender communication
- Generational values and how it affects the workplace – tips on working with different generations
- Conflict management (domestic and international)
Special Intercultural Training Programs and Workshop Experiences
- Cultural Detective (over 40 cultures)
This is an interactive practical program on cultural effectiveness to improve success in sales, negotiations and working with multinational companies and multicultural teams.
Objective: Participants will gain a basic understanding of culture and intercultural effectiveness. They will learn the five to seven core motivators or "common sense" of target cultures.
Benefit: Participants will recognize strategies for bridging differences using the diversity of the team and understanding the customer. This will save time and money, frustration and possibly improve retention of diverse employees.- Ecotonos- A Multicultural Problem-Solving Simulation
Participants work in teams using both simulated monoculture and multicultural teams.
Objective: Participants learn and practice cross-cultural collaboration and decision-making skills and strategies.
Benefit: This interactive exercise provides new skills for the employees and enables them to resolve issues with their peers quickly using improved communication skills. It will provide heightened productivity and an increase to the bottom line as they complete projects on time.- Redundancia - A powerful intercultural Simulation Conducted in Triads
We often misinterpret a lack of language fluency as incompetence, lack of intelligence or lack of preparation. This exercise dispels that thinking.
Objective: This tool helps participants develop skills for speaking and listening across language differences.
Benefit: Improve communication between staff, which will help increase productivity and sales.
To receive more information about this training call toll free at 877-385-5515.
You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Featured Trainers in Human Resources
Diversity…Valuing the Human Kaleidoscope
Diversity Training to help meet your team's potential and Remove Barriers to Diversity.
Diversity training is a key component of a diversity strategy. This onsite diversity seminar provides awareness, skills and tools for individuals and teams to communicate and operate successfully in a diverse workplace. This training helps create and sustain changes that foster a more creative, inclusive, respectful and productive workforce.
The diversity and inclusion training provided in this session is flexible to meet the gender, age and cultural differences specific to your organization. The delivery schedule and duration of training is adjustable to meet your requirements.
As organizations rapidly change to accommodate expanding markets, an increasingly diverse customer base, and an increasing diverse workforce, diversity training has become an ongoing part of creating an effective organizational culture.
This workshop helps build a culture where employees and customers are treated with dignity and respect, individual differences are understood, and diversity is appreciated.
Through interactive exercises, self-analysis and case studies, the skills needed to create and maintain an inclusive workplace are put into action. We provide insight into attitudes that impact interactions and offer a skill set that employees use to leverage the strengths of today's diverse workplace.
We are committed to assisting employers with training to ensure a cohesive workforce and culture. As a result, organizations limit the risk of potential liability of discrimination, sexual harassment and other employment related lawsuits.
Who Should Attend
All employees, regardless of position, will benefit from this program. It provides an open, non-threatening environment for first dialogue about issues that are sensitive, yet which need to be brought out into the open. Small classes work best because they can be more interactive - the larger the class, the less the interaction. Successful diversity training creates opportunities for sharing perceptions, experiences, and ideas. A sensitive, intuitive facilitator/trainer is the catalyst to successful interaction. This workshop is delivered in 4- or 6-hour segments.
Training Benefits
- Creates understanding of others’ perceptions and views, resulting in greater tolerance of one another
- Avoids potential adverse legal, financial, and public-image ramifications; saves money and saves face
- Exposes employees to viewpoints of those who are different than they are and serves as an opportunity to ask questions in a safe, non-threatening environment
- Clarifies societal terms, phrases and words, resulting in a more intelligent, well-informed workforce (who, incidentally, pass these on to family and friends, resulting in a more intelligent, well-informed society)
- Allows all participants to examine their own biases and prejudices in a safe environment, resulting in internalized change and external behaviors
- Develops the capacity to accept, incorporate and empower diverse human talents
Overview of Concepts and Deliverables Provided
- Learn the true definitions of affirmative action versus equal employment opportunity versus diversity - all three of these are different
- Understand the business case for diversity
- Learn which groups are included in the “diverse” groups; Surprise - Almost everyone is included! Culture, values, communication and the workplace
- Use a structured instrument designed to elicit open communication
- Overcoming stereotypes, prejudice and discrimination in the workplace
- Defining and overcoming barriers to inclusion
- Gain a compassionate understanding of other people’s point of view
- Identify potential problem areas and, if requested, ideas for resolution (consultation)
- Learn a conflict resolution tool to use in all situations and which is particularly effective in matters related to diversity
- Create a more harmonious workforce
Note: This is a highly interactive program. Groups of not more than 20-25 people per session work best. In diversity training, it is critical for participants to express their points-of-view and receive non-threatening feedback. This is done primarily via facilitation.
To receive more information about this training call toll free at 877-385-5515.
You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Featured Trainers in Human Resources
Diversity and Inclusion
Training to Create and Sustain a Diverse, Inclusive, and Productive Workforce
The Alliance “Diversity and Inclusion” workshop provides the knowledge, skills and tools to assist work groups and team members in behaving differently. Participants develop the basis for creating and sustaining change that fosters a more creative, inclusive, respectful and productive workforce and workplace. The program is flexible to meet the demands and schedules of today's active working environments.
Article: Promoting Cultural Diversity in the Workplace
Alliance tailors the final program content to meet the needs of your organizational culture and current issues.
Designed to be a fundamental component of a diversity initiative, the “Diversity and Inclusion” workshop goes beyond simply informing employees about diversity. The workshop also develops and enhances skills among employees to help them communicate more profoundly in the future.
In this interactive session, participants learn what cultural influences created their own behavior and communication style. In the process, they gain a new perspective to recognize and accept differences of other cultures. Through cases, exercises and interactive discussions, the workshop develops skills and understandings to improve dialogue with people who have a different "cultural lens" and improve overall communication within the team and the organization as a whole.
While diversity training cannot all together change individuals’ beliefs, the “Diversity and Inclusion” session increases awareness, imparts knowledge and educates employees on how to accept differences among fellow employees. Everyone leaves the session with a better awareness of their own personal values and how their past has created their current perceptions, behaviors, and communication style. They develop new understandings for their own personal growth.
Who Should Attend
Work groups and team members who want to foster a more creative, inclusive and respectful workplace that will lead to increased understanding and productivity.
Training Benefits
- Raise awareness for the concepts of diversity and inclusion
- Understand why diversity and inclusion are business imperatives
- Understanding and valuing the diversity of our co-workers
- Identify ways to make your workplace more inclusive
- Develop an Individual Action Plan
Overview of Concepts and Deliverables Provided
- Impact of Diversity
- The Business Case for Diversity
- Diversity Definitions
- We All Have Hidden Biases
- Dimensions of Diversity
- Social Styles and Communication
- Social Style Descriptions
- Social Styles Activity
- Culture and Communication
- Comparing Communication Norms and Values from Different Cultures
- Language and Diversity
- The Impact of Non-Inclusion
- Teamwork and Inclusion
- Summary
- Action Plans
To receive more information about this training call toll free at 877-385-5515.
You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..