Onsite Seminars & Workshops

Alliance Training is an industry leader providing corporate training services to Fortune 500 companies, small businesses, and government agencies. 

Our training seminars and workshops deliver highly interactive training to engage the learner, make learning fun and make the learning points "stick."

To view a list of our our Guaranteed Business Training Solutions, visit the Onsite Training Topics section of this site.

Online Learning with Alliance

Alliance offers a wide selection of business and professional development courses available for online learning.

By creating an account in our user-friendly system, you can select, purchase, and begin using any of our online courses immediately. We accept payment through our secure PayPal system.

To view our online course catalog, visit the Online Training section of this site.

New CourseConflict Management - Working Through Differences

This newly reformatted conflict management workshop develops communication skills to resolve conflict and helps people work through difficult and challenging situations effectively.

In this highly interactive course, participants learn not to sidestep or fear conflict but to manage it. Practical examples, realistic scenarios and experiential exercises help participants learn – and practice - proven techniques to resolve differences.

Click here learn more about this new Conflict Management course.

 

"Abusive Conduct" Training Required

Effective January 1, 2015, California employers are required to include an "abusive conduct" to sexual harassment training for supervisory employees. The new law, AB 2053, makes prevention of "abusive conduct" a required component of the sexual harassment training required under AB1825. 

The new law does not create a private right of action for abusive conduct…But it does require supervisory personnel be trained on the prevention of abusive conduct in the workplace.

Alliance Training’s onsite workplace harassment programs include the “abusive conduct” issue…"a discussion of the detrimental consequences" and "specifically” addresses the elements of abusive conduct. Read more…

"</Interactive Training for Government Agencies

By providing highly interactive learning experiences, Alliance Training has rapidly become a leader in providing training to federal, state and local agencies throughout the US. Our best-value training solutions save time, and leave more budget to achieve your agency’s mission.

Our trainers have a proven ability to provide our government clients the insight and experience needed for practical training to administrative, professional, managerial and technical staffs.

Call us today. Learn how we can help you meet your training needs.

GSA Contract Training Information

 

Give Employees Feedback the Same Way You Want It To Be Given To You


 

By:  Ross Blake

As a supervisor or manager, you may hear responses like these when you give employees performance feedback:

“You’re just singling me out. Why don’t you go talk with Jolene and Billy, they use their cell phones whenever they want to.”

“It’s not always possible for me to arrive for work on time, my car doesn’t always start.”

 

As a result of hearing negative resistance to feedback like the above, some supervisors and managers hesitate to give needed feedback in the future, allowing performance issues and problems to continue and even worsen.

How can we give employees feedback when they need it and greatly increase the likelihood of gaining their cooperation to improve their performance?  By giving them feedback the way they want to be given it.

How do they likely want to be given it?  More than likely, it’s the same way you want to be given feedback by your own boss.

For example, suppose your boss feels she needs to give you feedback about a concern she has about some aspect of your job performance or work behavior.

How do you want her to give you that feedback with the objectives of: gaining your cooperation; resolving the issue satisfactorily; and maintaining a good work relationship with you?  Chances are, you would want her to share what her concern is, and why it’s a concern; what she would like you to do instead, and why she wants you to do it that way; and to ask if you have concerns (or input) about what she is asking.  By doing this, she is treating you like another adult professional.

Compare this with typical feedback sessions where managers tell employees that their performance does not meet standards; it’s harming morale and the organization; there is a warning to follow policies; and the session closes with a demand of “do I have your agreement?”

Notice how one-sided this approach is by not providing an opportunity for employees to respond, except to comply. In effect, it seeks cooperation through compliance instead of through collaboration.

In several ways, this approach encourages employees to withhold cooperation by resisting what their manager is saying; or, worse yet, to withhold cooperation back on the job by slowing work down, or giving incomplete answers and assistance to colleagues and customers.

By seeking cooperation through collaboration, you are much more likely to get the increased employee cooperation and performance improvement you desire—provided you give them feedback the same way you want to be given it.

By:  Ross Blake

© 2015 Alliance Training and Consulting, Inc.

 


 

View our Leadership and Management Courses

Alliance Training and Consulting, Inc.
21325 Farm Lane

Gardner, KS 66030

Phone
Toll Free: 877-385-5515
Local: 913-385-5515
Fax: 913-385-3353

Privacy Policy



Proven Employee Training and
Professional Development Solutions

100% Money-Back Guarantee

Guarantee