Conflict Management - Working Through Differences
Interactive Training for Government AgenciesManagement Essentials for Administrative Professionals
Develop the critical skills administrative professionals need to manage people, projects, priorities, and time!
This seminar develops skills to help executive assistants and office managers build management skills and develop a "take-charge" approach to better manage multiple bosses, manage multiple priorities and meet deadlines.
Who Should Attend
Administrative assistants, executive assistants, office managers, secretaries, support staff and anyone responsible for coordinating, managing or being an effective member of an office team.
Training Benefits
- Bring out the best in other people
- Turn conflicts into cooperative partnerships
- Secrets to handling multiple projects and multiple bosses
- Practical techniques and shortcuts for getting more done in less time
- Project a take-charge image that wins respect and recognition
- Increase your effectiveness, productivity and reduce your stress levels
- Collaborating through technology
Overview of Concepts and Deliverables Provided
- Gain respect and credibility to get your ideas accepted by management
- Develop an effective problem-solving plan
- Communicate with confidence
- Use your style to cope with stress
- Be proactive even when you’re not the one in charge
- Avoid the reactive trap
- Develop everyday negotiation skills
- Make good decisions to manage multiple priorities
- Overcome procrastination and minimize interruptions
- Be more mentally tough
- Organize for success
- Enhance your productivity through technology
- Neutralize the impact of difficult people
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