Certificate in Business Communications - $299.00

Five online communication skills courses at one low price. 

Save 24%!

Overview of this Five-Course Communication Suite of courses: 

Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.

The Courses Included in this Certificate:

• Effective Business Writing

• Effective Presentations

• Effective Public Speaking

• Communicating Collaboratively

• Effective Emails, Memos, and Letters

Key Features of this courses:

Notes:

Estimated time to complete: 25 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

Refund Policy:

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Click here to View all of our Continuing Education Online Communication Skills Courses. 

View: Communication Courses, Seminars and Workshops

Communicating Collaboratively - $79.00

Online course provides tips and techniques to improve your collaborative communication skills.

 
Introduction and Overview 

In most organizational settings, you'll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This course will help you improve your collaborative communication by providing best practices and effective tips and techniques.

After completing this Communicating Collaboratively course, you will be able to:

• • Identify the factors in interpersonal communication
  • Modify communication strategies to be successful in small and large groups
  • Devise a strategy for working effectively in remote settings, including in telework settings
  • Explain the purpose of various types of meetings and explain the outcomes expected
  • Attend a meeting and perform the role of an effective communicator in the meeting
  • Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
  • Document a meeting and distribute minutes or a meeting summary as appropriate

Key Features of this course:

Notes:

Estimated time to complete: 5 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

PfMP®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

PMI-ACP®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

PMI-PBA®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

PMI-RMP®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

PMI-SP®
Technical PDUs: 0
Leadership PDUs: 3.5
Strategic/Business PDUs: 1.5

Refund Policy:

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Estimated Time to Complete: 5 hours

Click here to View all of our Continuing Education Online Communication Skills Courses. 

View: Communication Courses, Seminars and Workshops

Effective Public Speaking - $99.00

Online course provides tips and techniques to improve your collaborative communication skills.

Introduction and Overview 

This online course can be the key to develop the confidence needed to deliver an effective speech or presentation. And delivering an effective presentation can be critical to success at work. This introductory-level course helps you develop the skills youll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking including defining the audience and crafting your central message, all the way to writing, practicing, and delivering your presentation or speech. This course is an essential part of honing the skill of presenting and setting the stage for the boost of confidence to help you succeed.

After completing this Communicating Collaboratively course, you will be able to:

• • Describe the seven stages of giving a speech or presentation
  • Discuss the elements of establishing your purpose for speaking (Stage One)
  • Recognize the need to consider your audience (Stage Two)
  • Describe how to develop your central message (Stage Three)
  • Explain how to employ evidence in supporting your main points (Stage Four)
  • Discuss how to craft your speech (Stage Five)
  • Explain how to rehearse for your speech (Stage Six)
  • Describe techniques for delivering your speech (Stage Seven)
  • Recognize best practices for employing slides in your presentation
  • Describe key techniques for dealing with speech anxiety
  • Discuss how to handle difficult questions
  • Describe effective responses when things go wrong

Key Features of this course:

Notes:

Estimated time to complete: 5 hours

This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

This course does not require any additional purchases of supplementary materials.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

CAPM®/PMP®/PgMP®
Technical PDUs: 2.5
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

PfMP®
Technical PDUs: 0
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

PMI-ACP®
Technical PDUs: 0
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

PMI-PBA®
Technical PDUs: 0
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

PMI-RMP®
Technical PDUs: 0
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

PMI-SP®
Technical PDUs: 0
Leadership PDUs: 2.25
Strategic/Business PDUs: 0.25

Refund Policy:

You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.

Estimated Time to Complete: 5 hours

Click here to View all of our Continuing Education Online Communication Skills Courses. 

View: Communication Courses, Seminars and Workshops

Making Conversation to Develop Instant Rapport with Leader's Guide - $79.00

Learn and train others how to develop instant rapport with anyone.

Making Conversation to Develop Instant Rapport - with Facilitator Pack

This course comes complete with a Skill Builder Facilitator Pack. You receive everything you need to train your employees.

• Access to the online course: With access to the online course you can deliver the engaging material to your learners. 
• Skill Builder Facilitator Pack: The facilitator guide shows you how to use the course a training tool. It is a step-by-step guide to facilitate the learning points of this course.

Whether you are a manager, supervisor or trainer you can use this guide in conjunction with the online program to provide excellent training in a staff meeting, lunch-and-learn session, or one-on-one training sessions. 

The Skill Builder Facilitator Pack tells you:

• What to do
• What to say
• How to train the course in one session and how to break it up into modules
• Plus: The Skill Builder Facilitator Pack includes:
  • Skill Builder Quick Reference Guide: A reproducible handout to give to your learners guiding them through the techniques and tools developed in this course

This course can greatly enhance people skills for sales reps, customer service personnel
and anyone who may find it uncomfortable to be in networking situations.

Course Overview: 

Meeting new people – making chitchat – and developing rapport 
with people is critical to success in business and in life.

While good conversational skills are critical to developing solid business relationships and personal relationships, many people find it difficult to make small talk with strangers.

In this session you will learn simple techniques that really work to develop instant rapport with anyone, anytime, anywhere. The techniques you learn can be applied immediately at work and in your social life.

So, if building stronger relationships with your customers, peers, bosses and others faster would be of value to you and to your career – this course is for you!

By the end of this course you will be able to:

• Apply Five Rules and Five Tools to have a conversation with anyone, anytime – even when you feel like you don’t have something interesting to say
• Engage in conversation without having to be clever or witty
• Use the KIND Technique to jumpstart a conversation
• Take steps to build instant rapport with anyone
• Find the common ground to build on
• Develop "rainmaking" conversations to influence others and increase sales
• Recognize the other person’s communication style to better connect with them
• Use words, voice tone and body language to be seen as someone “they” would like to get to know better

In everyday life, building rapport can help you develop better relationships, improve communication, influence others, improve teamwork and achieve higher levels of success.

The techniques learned in this course touch on the most primitive parts of our subconscious mind. Whether that's right or wrong, these techniques can be used better connect with anyone.

Participants will receive:

• Skill Builder Quick Reference Guide: 
• Quickly reference the techniques and tools developed in this course.
• Upon successful completion, you will receive a certificate of completion from the Alliance Skill Builder Series of courses.

This course is self-paced and online.

You will have access to this course for 12 months.

Target Audience: 

This course is designed for mid- and entry-level professionals and those looking to increase their skills to communicate and connect with others more effectively.

The course is especially helpful for sales, customer service personnel and those who feel uncomfortable in networking environments where they do not know many people.

Estimated Time to Complete: 30 minutes to 1 hour depending on the number of interactive exercises you use in the Skill Builder Facilitator Pack.

View: Instructor-Led Communication Skills Courses, Seminars and Workshops