Connection-Centered Networking
Learn Networking Skills to initiate conversations that create business opportunities.
This interactive networking training workshop develops skill needed to develop fruitful conversations that initiate potential business opportunities. The workshop examines the process, purpose and best practices to network effectively.
This networking skills program was developed by Gideon For-mukwai an award-winning speaker and best selling author. The program focuses on quality of connections, not quantity.
Networking Course Objectives:
- Empower professionals with strategies for connecting and developing social capital
- Outline techniques that enhance the process without undermining purpose
- Offer tools that facilitate the process of making a lasting first impression
Course Outline:
- The art of “small-talk” and how to initiate it professionally
- Developing likability and credibility in brief interactions
- The 3Ps of networking that every professional must have
- Situational awareness and networking with key influencers
- 3 networking “tools” that help you make a lasting impression
- Pre-networking preparation and planning: adapting to the weather
- Networking across countries and cultures: how to hit a home run?
- Online and offline networking etiquette: the good, the bad and the ugly
- Online and offline networking success stories from 3 continents
Target Audience:
This networking skills seminar is for Business and Sales Professionals who want to expand and improve the quality of their network connections.
Benefits of Network Development Training:
- Generate new business referrals
- Identify future business opportunities
- Increase in social capital and social net worth
Managing Up
Skills to Increase Cooperation and Collaboration with Bosses and Decision Makers
Learn how to best communicate with your boss
Develop better a working relationship
Discover how to set more effective expectations
Learn tips and techniques to be clear about what you need and expect from your boss
Working successfully with the boss or multiple bosses requires exceptional people skills, time management, and diplomacy. This course is designed for individuals who want to learn effective techniques to communicate their ideas to superiors and decisions makers.
"Managing Up isn’t about telling your managers what to do. Rather, it's about understanding the boss’ work style and making adjustments to maximize the success of both you and the boss.”
Participants discover ways to recognize when their approach is not effective and how to change it to suit the situation. They learn to effectively learn to challenge assumed constraints and build a more collaborative relationship for improved results.
This highly interactive course uses participants learn and practice proven techniques to develop highly effective relationships with their supervisors, decision makers and peers. They discover how to obtain the best possible results for themselves and people they support.
Participants will learn to:
- Apply techniques to make a good impression - even if it's not a new boss
- Assess their current relationships and take concrete actions to make improvements
- Recognize what managers REALLY want from their staff
- Effectively surface issues with a boss related to their relationship, status, problems and opportunities
- Take steps that enhance the image of the boss’ and themselves
- Manage personality differences that impact manager/staff relationships and effectively cope with “difficult” bosses
- Manage their own professional success
Competencies: Communication Skills; Conflict Management; Team Building; Accountability; Problem Solving; Partnering; Influencing; Interpersonal Skills
Who should attend: Individuals who want to learn effective techniques to communicate their ideas to superiors and decisions makers
Training Format: Full Day, ½-day, Webinar
Managing Up Course Outline:
Assessing the Situation
- Strengths in working with the boss
- Identify areas for improvement
Managing Your Boss
- Build a strong partnership
- Clarifying priorities and needs –Theirs and Yours
Establishing Rules and Routines
- The importance of establishing routines and systems
- Last minute assignments
- Redoing work unnecessarily
- Tactics for removing nonessential surprises
Handling the Unexpected - When things go wrong
- Techniques for effectively packaging bad news
- Offering solutions
Presenting Problems or Opportunities
- Gain the support
- Get needed resources
Listening for Better Understanding
- How to adopt "listening body language,"
- How and when to ask questions to find out what the boss really wants
- How to confirm understanding
Influencing the Boss
- Flexing your style
- Tailor your idea to your audience
- Four steps to winning people over
Make Your Boss Look Good—Without Becoming a Sycophant
- Delivering Messages to the Boss and for the Boss
- Adapting messages to different styles
- Choosing words that convey messages in the most appropriate way
Coping with Difficult Bosses
- Turn your boss’s weaknesses into opportunities for you to shine by Amy Gallo 20
- Coping with a Conflict-Averse – Making bad news bearable
- Avoid Being Micromanaged
- Keeping Your Cool with Tough Bosses
- Coping with difficult situations
- How to Give Your Boss Feedback … without putting your career in jeopardy
Managing Multiple Bosses
- Juggle competing demands
- Avoid getting caught in the middle
Getting Things Done
- Setting Goals
- Best practices for staying on top of the work
- When and how to discuss an unmanageable workload with the boss
Building a Strong support system
- A Smarter Way to Network
- Build a strong support system for your next crisis or opportunity
Action Plan
- Actions they plan to immediately implement
- Maintaining a solid working relationship with the boss
For more information call us today toll free: 877-385-5515. Or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
We are ready to help your employees work effectively with bosses at all levels. Please contact us to speak with a facilitator about your needs and bringing training on-site to your organization.
Featured Trainers in Employee Development
Getting It All Done in a Multi-Task World
An Onsite Time Management Training Course
A proven training solution to develop skills to:
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Handle multiple priorities
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Meet deadlines
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Eliminate time wasters
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Reduce stress
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Balance work and home
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Improve overall effectiveness
This training program is valued for its strong emphasis on developing skills for handling multiple priorities and building better time management skills. In the deadline driven jobs of today, this training is a must!
In this highly interactive course participants practice skills and develop time management tips and techniques to meet deadlines, eliminate time wasting activities and interruptions, reduce job stress to improve overall effectiveness. Everyone discovers new ways to better balance work, home and personal priorities.
Who Should Attend
Executives, managers, supervisors and all staff members who want to get more done with less stress and effectively balance work and personal priorities. This course is packed with tips and “how-tos.”
Training Benefits
- Customize a time management plan for you
- Increase productivity
- Prioritize effectively with multitasks
- Manage and control the number of crises
- Reduce your stress levels
- Balance work and personal priorities
Overview of Topics and Learning Points Developed
- Assess your time management strengths and weaknesses
- Establish goals that can be accomplished
- Analyze where your time really goes
- Identify your top ten time-wasters
- Customize how a to-do-list can work for you
- Implement a new strategy in prioritizing
- Schedule your priorities
- Master your work-space
- Control interruptions
- Discover your Time Mastery Profile
- Prioritize in the “Age of Multi-tasking”
- Let body language and assertive communication help you get more done
- Double your productivity when you schedule a “Power Hour”
- Reduce the number of “fires” you are putting out
- Find time for you
For more information call us at 1-877-385-5515
Or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
Featured Trainers in Employee Development
Career Development Strategies for Administrative Professionals
Administrative Professionals Training
Onsite seminar develops essential skills for Executive and Administrative Assistants.
Learn skills to Take Charge; Influence Others; Increase Efficiency and Build Your Image.
This specially designed session develops essential skills to thrive in your personal and professional lives. You’ll develop new abilities to improve your image and expand your network… maximize your ability to influence others… increase your talent for taking charge… and advance your career in ways you never thought possible.
Whether you're interacting with customers, coworkers, subordinates or management, gaining respect, cultivating influence and taking charge of your environment are absolutely essential to your success as an administrative professional. In this important session, you'll focus on the key elements of influencing others, improving workplace relationships and maximizing results. Everyone will discover new approaches to foster collaboration and increase your ability to influence outcomes – even when you are not in a position of authority.
This lively and interactive workshop equips participants with new knowledge, skills and techniques that can be immediately applied on the job.
Who Should Attend
Administrative assistants, executive assistants, office managers, secretaries, support staff and anyone responsible for coordinating, managing or being an effective member of an office team.
Training Benefits
This course, developed by Claudia James, helps administrative professionals at all levels create and maintain productive and efficient work environments as they improve their administrate skills and maximize career opportunities.
Overview of Concepts and Deliverables Provided
Session I—Personal Development:
Take This Job and Match It! 13 Strategies for Career Development
- Honoring yourself
- Building your network
- Respecting, serving and influencing others
- Remaining positive in a negative world
Session II—Professional Development:
Ready, Set, Go! Taking the Super-Highway to Professionalism
- Building self-confidence and credibility through assertive communications
- Delegating and collaborating using creativity
- "To Be or Not To Be" a conceptual thinker
- "Setting Back the Hand of Time" by eliminating time wasters and procrastination
Course developer: Claudia James - Claudia is known for her creative and energetic style and as a gifted storyteller. Claudia is co-author of the book "Ordinary Women…Extraordinary Success," a book which brings together 19 women who share their own extraordinary stories to inspire, empower and advise others to reach new heights.
For more information call us at 1-877-385-5515
Or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
Featured Trainers in Employee Development
Conquering Stress in Work and Life
Onsite workshop trains how to Deal with Stress
Learn skills and techniques to better handle stress
Manage stressful situations
Balance work, home & personal priorities
This onsite workshop trains skills and techniques for effectively dealing with stress and managing stressful situations. Participants discover new ways to balance work, home and personal priorities.
We cannot eliminate all stress in life. And, in fact, some stress is beneficial. But understanding stress, the causes of stress and techniques to manage stress are essential to succeed in today's fast moving, ever changing world.
Everyone leaves this highly interactive and energizing workshop with practical tips and techniques to better deal with stress and improve their overall effectiveness.
Who Should Attend
Executives, managers, supervisors and all staff members working in intense and stress prone environments. This course is designed for anyone who wants to get more done with less stress and effectively balance work and personal priorities.
Training Benefits
- Understand stress and its cause
- Know how your style impacts your stress
- Learn how to take charge and use proactive steps to be in control
- Develop a clear perspective of priorities and values
- Reduce your stress levels
- Balance work and personal life
Overview of Concepts and Deliverables Provided
- Learn what stress is and why it has value
- Pinpoint the true causes of stress in your life
- Make choices that help you manage stress
- Use your style to cope with stress
- Be proactive even when you are not the one in charge
- Avoid the reactive trap
- Develop an awareness of your true values and priorities
- Learn how to make good decisions to manage multiple priorities
- Understand the emotional realities
- Enhance the ability to be more mentally tough
- Know what to do when all else fails
- Identify how to put focus and balance in your life
For more information call us at 1-877-385-5515
Or email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.