Change Management Training Course Outlines

• Creative Leadership
• Leadership Through Change
• Problem-Solving Skills for Change Leaders
• Strategic Planning for Success

Communication Skills Training Course Outlines

• Advanced Business Writing Skills Workshop
• Bridging the Generation Gap at Work
• Building a Respectful Work Environment
• Business Writing that Gets Results
• Communicating with Tact and Diplomacy
• Conflict Management: Working Through Differences
• Coping and Working with Difficult People
• Critical Thinking for Business Communication and Technical Writing
• Developing Powerful Presentation Skills
• DISC Training - Style Matters: Understanding Personal Style
• Effective Briefing Skills and Techniques
• How to Tell a Story
• Negotiation Skills at Work
• Presentation Skills for Technical Topics
• Technical Writing Workshop
• Working with the Media

Computer Skills Training

• Excel Tips, Tricks and Shortcuts
• Mastering Excel Chart and Graphical Features
• Microsoft Excel Charts
• Microsoft Excel Power Functions
• Windows XP Professional

Customer Service Training Course Outlines

• Building Business Relationships
• Building the Customer Centric Organization
• Coaching and Mentoring Skills for Call Center Managers
• Customer Care and Call Handling Skills for CSRs
• Defusing Difficult and Demanding Customers
• Delivering World Class Customer Service
• Meeting Customer Service Challenges in the Public Sector

Employee Development Training Course Outlines

• Attitude Skills for Success at Work and in Life
• Career Development Strategies for Administrative Professionals
• Conquering Stress in Work and Life
• Creativity in Today's Changing World
• The Decision Making and Problem Solving Course
• Developing Emotional Intelligence
• Emotional Management - Essential Skills for High Stress Positions
• Getting it All Done in a Multi-Task World
• How to Develop a Collaborative Relationship
• Management Essentials for Administrative Professionals
• The Purpose Driven Employee
• Workplace Effectiveness Workshop
• Your Personal Best!

Finance and Accounting Training Course Outlines

• Budgeting for Managers
• Collecting Accounts Receivable Fast and Legally
• Dealing with ADA, FMLA and Workers' Compensation
• Dealing with Garnishments and Levies
• Decision Support Course
• Determining Independent Contractor Status
• End-to-End Process for Accounts Receivable
• Finance and Accounting for Nonfinancial Managers
• Financial Analysis
• Fundamentals of Purchasing
• How to Develop and Administer a Budget
• Managing Accounts Payable
• Negotiation Skills for Purchasing Agents
• Payroll for State and City Government
• Physical Inventory and Cycle Counting Workshop
• Sales and Use Tax
• Sarbanes-Oxley Compliance Course
• Supply Chain Management Training
• The 1099-MISC Course
• Wage and Hour Compliance Workshop
• Wage and Hour for California Employers

Human Resources Training Course Outlines

• Bridging the Generation Gap at Work
• Complying with the Privacy Rule Under HIPAA
• Cultural Diversity in the Workplace
• Dealing with ADA, FMLA and Workers' Compensation
• DISC Training - Style Matters: Understanding Personal Style
• Diversity and Inclusion
• Diversity - Valuing the Human Kaleidoscope
• Employment Law for HR Professionals
• Sexual Harassment Prevention: How to Stay Out of Court and Out of the Headlines
• How to Be a Successful Interviewer
• International Negotiation
• Intercultural Team Building
• Interview, Hire and Retain a Diverse Workforce
• Overcoming Negativity in the Workplace
• Preparing for the Employee Free Choice Act (EFCA)
• Sexual Harassment in the Workplace Series
• Working with the Media

Harassment & Sexual Harassment Training

• Preventing Sexual Harassment in the Workplace
• The Supervisor's Guide to Preventing Sexual Harassment
• Preventing Sexual Harassment Webinar
• Online Sexual Harassment Training Courses

Don't see the course
you are looking for?

Give us a call: 1-877-385-5515

Our course offering continue to expand, we may have the perfect course not currently listed here. Our we can develop a course designed specifically for your needs. 

Or perhaps one of our Online Courses would be just what you are looking for.

Leadership, Management & Supervisor Training Course Outlines

• Budgeting for Managers
• Coaching and Feedback Skills: How to Get Employee Cooperation to Correct Work Behaviors
• Coaching and Mentoring for Excellence
• Coaching and Mentoring Skills for Leaders
• Creative Leadership
• Critical Thinking Skills for Leaders
• Crucial Leadership Communication Skills
• Delegating for Success
• Developing Essential Management Communication Skills
• Employment Law for Managers and Supervisors
• Establishing Clear Performance Expectations
• How to Effectively Deal with Employee Attitude Problems
• How to Get More Done in Fewer Meetings and Control Disruptive Behaviors
• How to Hire and Motivate Employees Legally
• How to Increase Productivity and Profitability in Manufacturing
• Improved Coaching and Counseling Skills
• Interactive Performance Management
• Interviewing Skills for Managers
• Leadership: Creating a Hero's Journey
• Leadership Skills for New Supervisors
• Making Performance Management a Motivation Tool
• Managing Performance Problems Effectively
• Management/Leadership Development Program
• Motivation and Employee Development Skills for Managers
• Six Sigma Training
• Succession Planning - Developing Your Leadership Pipeline
• The Essential Skills for New Supervisors
• The Essentials to Leadership Development
• The Supervisor's Guide to Preventing Sexual Harassment

OSHA, Safety & Facility Management Training Course Outlines

• Behavior-Based Safety Training
• Cal-OSHA: A Compliance Update
• Hospital and Nursing Safety and Defense Training
• The Ergonomic Solution: Keying in on Aches and Pains in the Computer Age
• OSHA: A Compliance Update
• OSHA - Short and Long Course Training Options
• Personal Safety Keynotes and Presentations
• The Essentials of Facility Management
• Workplace Violence Prevention Training

Professional Development Training Course Outlines

• Developing Powerful Presentation Skills
• The Essentials to Leadership Development

Project Management Training Course Outlines

• Distressed Projects: Prevention and Intervention Strategies
• Earned Value Management for Projects
• Fundamentals of Project Management
• How to Develop and Implement a Project Management Methodology
• Improved Project Management
• IT Project Management
• Managing Multiple Team Projects
• Managing Project Stakeholders and Relationships
• Project Management Essentials: For People Who Occasionally Manage Projects
• Project Management for Sales
• Project Management for the Occasional Project Manager
• Project Management Process Improvement Program
• Project Management Workshop
• Project Procurement Management
• Project Quality Management
• Project Risk Management
• SharePoint for Project Management

Sales and Marketing Training Course Outlines

• Branding for Success Workshop
• Building Business Relationships
• Connecting with Customers
• Consultative Selling - A Proven Selling Solution
• e-Marketing and e-Business Topics
• Everyone is in Sales!
• Fundamental Selling Techniques
• How to Tell a Story
• International Sales Negotiation Skills
• Leadership Skills for Sales Managers
• Maximizing Value Added Sales Skills
• Sales Negotiation Skills for Better Cross-Selling and Upselling
• Sales Presentation Skills
• Successful Negotiating
• Successful Relationship Selling
• Tactical Selling Skills
• Telephone Selling Techniques That Work

Security Training Course Outlines

• Avoid and Defuse Violence
• Be Aware and Be Prepared
• Emergency Response and Disaster Management: How to prepare and implement a survival plan in your company
• Front Desk Security
• Hospital and Nursing Safety and Defense Training
• Personal Safety Keynotes and Presentations
• The Confident Security Professional
• The Psychology of Violence
• Workplace Security and Safety
• Workplace Violence Prevention Training
• Your Mind and Body: Weapons Nobody Can Take From You

Team Building Training Courses

• Advanced Team Building Strategies
• Becoming a High-Performance Team Series
• Fast-Track Team Building for Teams
• Fast-Track Team Building for Virtual Teams
• How to Manage and Motivate a Team
• Managing a Cross-Generational Team
• Team Coaching for Top Performance
• Teamwork - Making it Happen
• The Basics of Team Building
• Working in a Cross-Generational Team

Train the Trainer Training

• Developing Better Training Programs
• Developing Powerful Presentation Skills
• Effective Briefing Skills and Techniques
• Effective One-on-One OJT Processes
• Facilitation Skills for Trainers and Leaders
• How to Train the Adult Learner
• Presentation Skills for Technical Topics
• Train the Trainer Bootcamp