Change Management Training Course Outlines

• Creative Leadership
• Leadership Through Change
• Problem-Solving Skills for Change Leaders
• Strategic Planning for Success

Communication Skills Training Course Outlines

• Advanced Business Writing Skills Workshop
• Bridging the Generation Gap at Work
• Building a Respectful Work Environment
• Business Writing that Gets Results
• Communicating with Tact and Diplomacy
• Conflict Management: Working Through Differences
• Coping and Working with Difficult People
• Critical Thinking for Business Communication and Technical Writing
• Developing Powerful Presentation Skills
• DISC Training - Style Matters: Understanding Personal Style
• Effective Briefing Skills and Techniques
• How to Tell a Story
• Negotiation Skills at Work
• Presentation Skills for Technical Topics
• Technical Writing Workshop
• Working with the Media

Computer Skills Training

• Excel Tips, Tricks and Shortcuts
• Mastering Excel Chart and Graphical Features
• Microsoft Excel Charts
• Microsoft Excel Power Functions
• Windows XP Professional

Customer Service Training Course Outlines

• Building Business Relationships
• Building the Customer Centric Organization
• Coaching and Mentoring Skills for Call Center Managers
• Customer Care and Call Handling Skills for CSRs
• Defusing Difficult and Demanding Customers
• Delivering World Class Customer Service
• Meeting Customer Service Challenges in the Public Sector

Employee Development Training Course Outlines

• Attitude Skills for Success at Work and in Life
• Career Development Strategies for Administrative Professionals
• Conquering Stress in Work and Life
• Creativity in Today's Changing World
• The Decision Making and Problem Solving Course
• Developing Emotional Intelligence
• Emotional Management - Essential Skills for High Stress Positions
• Getting it All Done in a Multi-Task World
• How to Develop a Collaborative Relationship
• Management Essentials for Administrative Professionals
• The Purpose Driven Employee
• Workplace Effectiveness Workshop
• Your Personal Best!

Finance and Accounting Training Course Outlines

• Budgeting for Managers
• Collecting Accounts Receivable Fast and Legally
• Dealing with ADA, FMLA and Workers' Compensation
• Dealing with Garnishments and Levies
• Decision Support Course
• Determining Independent Contractor Status
• End-to-End Process for Accounts Receivable
• Finance and Accounting for Nonfinancial Managers
• Financial Analysis
• Fundamentals of Purchasing
• How to Develop and Administer a Budget
• Managing Accounts Payable
• Negotiation Skills for Purchasing Agents
• Payroll for State and City Government
• Physical Inventory and Cycle Counting Workshop
• Sales and Use Tax
• Sarbanes-Oxley Compliance Course
• Supply Chain Management Training
• The 1099-MISC Course
• Wage and Hour Compliance Workshop
• Wage and Hour for California Employers

Human Resources Training Course Outlines

• Bridging the Generation Gap at Work
• Complying with the Privacy Rule Under HIPAA
• Cultural Diversity in the Workplace
• Dealing with ADA, FMLA and Workers' Compensation
• DISC Training - Style Matters: Understanding Personal Style
• Diversity and Inclusion
• Diversity - Valuing the Human Kaleidoscope
• Employment Law for HR Professionals
• Sexual Harassment Prevention: How to Stay Out of Court and Out of the Headlines
• How to Be a Successful Interviewer
• International Negotiation
• Intercultural Team Building
• Interview, Hire and Retain a Diverse Workforce
• Overcoming Negativity in the Workplace
• Preparing for the Employee Free Choice Act (EFCA)
• Sexual Harassment in the Workplace Series
• Working with the Media

Harassment & Sexual Harassment Training

• Preventing Sexual Harassment in the Workplace
• The Supervisor's Guide to Preventing Sexual Harassment
• Preventing Sexual Harassment Webinar
• Online Sexual Harassment Training Courses

Don't See the Training Course
You're Looking For?

Call us at 1-877-385-5515 to discuss your training needs.

Our course offerings continue to expand and we may already have the perfect course available -even if it's not currently listed.

We also specialize in developing customized training solutions tailored to your organization's specific goals and workforce needs. 

You may also want to explore our Online Courses for flexible, self-paced training options designed to fit your schedule.

Leadership, Management & Supervisor Training Course Outlines

• Budgeting for Managers
• Coaching and Feedback Skills: How to Get Employee Cooperation to Correct Work Behaviors
• Coaching and Mentoring for Excellence
• Coaching and Mentoring Skills for Leaders
• Creative Leadership
• Critical Thinking Skills for Leaders
• Crucial Leadership Communication Skills
• Delegating for Success
• Developing Essential Management Communication Skills
• Employment Law for Managers and Supervisors
• Establishing Clear Performance Expectations
• How to Effectively Deal with Employee Attitude Problems
• How to Get More Done in Fewer Meetings and Control Disruptive Behaviors
• How to Hire and Motivate Employees Legally
• How to Increase Productivity and Profitability in Manufacturing
• Improved Coaching and Counseling Skills
• Interactive Performance Management
• Interviewing Skills for Managers
• Leadership: Creating a Hero's Journey
• Leadership Skills for New Supervisors
• Making Performance Management a Motivation Tool
• Managing Performance Problems Effectively
• Management/Leadership Development Program
• Motivation and Employee Development Skills for Managers
• Six Sigma Training
• Succession Planning - Developing Your Leadership Pipeline
• The Essential Skills for New Supervisors
• The Essentials to Leadership Development
• The Supervisor's Guide to Preventing Sexual Harassment

OSHA, Safety & Facility Management Training Course Outlines

• Behavior-Based Safety Training
• Cal-OSHA: A Compliance Update
• Hospital and Nursing Safety and Defense Training
• The Ergonomic Solution: Keying in on Aches and Pains in the Computer Age
• OSHA: A Compliance Update
• OSHA - Short and Long Course Training Options
• Personal Safety Keynotes and Presentations
• The Essentials of Facility Management
• Workplace Violence Prevention Training

Professional Development Training Course Outlines

• Developing Powerful Presentation Skills
• The Essentials to Leadership Development

Project Management Training Course Outlines

• Distressed Projects: Prevention and Intervention Strategies
• Earned Value Management for Projects
• Fundamentals of Project Management
• How to Develop and Implement a Project Management Methodology
• Improved Project Management
• IT Project Management
• Managing Multiple Team Projects
• Managing Project Stakeholders and Relationships
• Project Management Essentials: For People Who Occasionally Manage Projects
• Project Management for Sales
• Project Management for the Occasional Project Manager
• Project Management Process Improvement Program
• Project Management Workshop
• Project Procurement Management
• Project Quality Management
• Project Risk Management
• SharePoint for Project Management

Sales and Marketing Training Course Outlines

• Branding for Success Workshop
• Building Business Relationships
• Connecting with Customers
• Consultative Selling - A Proven Selling Solution
• e-Marketing and e-Business Topics
• Everyone is in Sales!
• Fundamental Selling Techniques
• How to Tell a Story
• International Sales Negotiation Skills
• Leadership Skills for Sales Managers
• Maximizing Value Added Sales Skills
• Sales Negotiation Skills for Better Cross-Selling and Upselling
• Sales Presentation Skills
• Successful Negotiating
• Successful Relationship Selling
• Tactical Selling Skills
• Telephone Selling Techniques That Work

Security Training Course Outlines

• Avoid and Defuse Violence
• Be Aware and Be Prepared
• Emergency Response and Disaster Management: How to prepare and implement a survival plan in your company
• Front Desk Security
• Hospital and Nursing Safety and Defense Training
• Personal Safety Keynotes and Presentations
• The Confident Security Professional
• The Psychology of Violence
• Workplace Security and Safety
• Workplace Violence Prevention Training
• Your Mind and Body: Weapons Nobody Can Take From You

Team Building Training Courses

• Advanced Team Building Strategies
• Becoming a High-Performance Team Series
• Fast-Track Team Building for Teams
• Fast-Track Team Building for Virtual Teams
• How to Manage and Motivate a Team
• Managing a Cross-Generational Team
• Team Coaching for Top Performance
• Teamwork - Making it Happen
• The Basics of Team Building
• Working in a Cross-Generational Team

Train the Trainer Training

• Developing Better Training Programs
• Developing Powerful Presentation Skills
• Effective Briefing Skills and Techniques
• Effective One-on-One OJT Processes
• Facilitation Skills for Trainers and Leaders
• How to Train the Adult Learner
• Presentation Skills for Technical Topics
• Train the Trainer Bootcamp