LIVE Webinar

BLUF Writing:

A Webinar Course for Better Communication

June 28, 2023

ENROLL TODAY in this 60-minute webinar to learn the writing and communication skills needed to improve clarity and speed by stating the most important thing, the Bottom Line Up Front. 

(Special Pricing and Recorded Options are available.)

 

Recorded LIVE Webinar

Defusing Difficult and Demanding Customers

ACCESS this session TODAY!

(Special Pricing and Recorded Options are available,)

 

New! 1099-MISC and NEC Reporting Course 

2023 Update now available 

View all courses to streamline your 1099 reporting.

 

Write It So They Read It:

Technical Writing for Non-Technical Employees 

  Recorded Webinar   CEU credits

24/7 access  Sign Up Today!

Improve your business and technical writing skills in a reader-focused, error-free manner through a discussion of basic technical writing guidelines.

View all Live Instructor-led Webinars


New On-Demand Webinars 

Make Virtual Meetings Work

⇒ It is not about tricks, gimmicks, costly high-tech equipment, or software.

⇒ Learn proven techniques that make your virtual meetings work for you – and them. 


 

WHATEVER! Conflict Management Webinar Series 

In these 90-minute recorded webinars, build your conflict resolution skills to maintain a healthy work environment by identifying what conflict is, understanding your conflict style and the behavior of others, and learning conflict management strategies to diffuse the tense situations and handle difficult conversations.

 Visit all of our Webinars On Demand and Customized Webinar Training.

 

 

With our webinars, you can access our popular instructor-led sessions while working at home, in your office - anywhere you have an internet connection. Our webinars feature real-time interaction with expert facilitators. These instructor-led webinars provide practical tips, techniques and strategies that can be applied immediately on the job.

Expert facilitators bring the best practices, strategies, tips and techniques from their onsite instructor-led sessions into the virtual training environment.

Visit the Webinars On Demand and Customized Webinar Training section of this site.

 For more information call 1-877-385-5515. 

Or, email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

View Online Course Catalog

Alliance offers a wide selection of business and professional development courses available for online learning.

By creating an account in our user-friendly system, you can select, purchase, and begin using any of our online courses immediately. We accept payment through our secure PayPal system.

To view our online course catalog, visit the Online Training section of this site.

New CourseConflict Management - Working Through Differences

This newly reformatted conflict management workshop develops communication skills to resolve conflict and helps people work through difficult and challenging situations effectively.

In this highly interactive course, participants learn not to sidestep or fear conflict but to manage it. Practical examples, realistic scenarios and experiential exercises help participants learn – and practice - proven techniques to resolve differences.

Click here learn more about this new Conflict Management course.

 

Sexual Harassment Training That Works

New Sexual Harassment compliance training combines interactive cases, exercises and “You-Make-The-Call” scenarios to engage and challenge participants.

Sexual Harassment for California, New York, New York City, Connecticut and all other state and EEOC training requirements and guidelines.

These workplace harassment prevention courses drive positive behavior, bystander intervention and effective compliance decision-making.

Compliance training for managers and supervisors and employees...Alliance Training’s onsite sexual harassment courses turn compliance training into a positive learning experience. Read more…

"</Interactive Training for Government Agencies

By providing highly interactive learning experiences, Alliance Training has rapidly become a leader in providing training to federal, state and local agencies throughout the US. Our best-value training solutions save time, and leave more budget to achieve your agency’s mission.

Our trainers have a proven ability to provide our government clients the insight and experience needed for practical training to administrative, professional, managerial and technical staffs.

Call us today. Learn how we can help you meet your training needs.

GSA Contract Training Information

 

Presentation Skills Training & Coaching


 

Onsite workshop trains skills to prepare and deliver engaging presentations.

This 2-day presentations skills course is highly participatory.

You receive feedback and professional coaching to guarantee your presentation skill development.

 

The “The Presentation Skills Training & Coaching” workshop takes you step-by-step through the process of developing and delivering an engaging presentation (e.g., choosing the topic, using PowerPoint slides (dos and don’ts), proper voice tone and body language).

With individualized professional coaching, you learn how overcome public speaking fears, speak with confidence, make your message clear and concise, and improve your ability to motivate people to action. Plus, we show you how to handle tough questions and difficult presentation situations with ease. 

Because the workshop gives personalized coaching to guide each participant in the development of their presentation skills, the workshop is limited to 12 participants. Larger groups may be accommodated with multiple coaches or extended training days.     


 

This highly participatory and personalized Presentation Skills Workshop:

  • Introduces participants to the techniques and skills needed to engage the audience, establish credibility and convey a sense of genuineness
  • Teaches participants to learn to use their breath, voice and body language to build self-confidence and present material persuasively
  • Conveys techniques for overcoming stage fright and learning to focus in front of a group
  • Emphasizes the skills needed when presenting to large and small groups and responding to audience questions

 

Professional feedback and coaching accelerates your presentation skills and public speaking style development.

The workshop provides practice sessions and gives professional feedback to accelerate the participant’s presentation skills and style development.

Everyone enhances their ability to deliver dynamic, effective presentations that are clear and concise. They develop skills and techniques to prepare, practice and deliver powerful audience-focused presentations that engage and inspire people to action.


 

Presentation POWER Techniques are developed.

Throughout the workshop participants focus on practice Presentation P-O-W-E-R Techniques:

  • Purpose: Create engaging, relevant and attention-getting openings and strong closings,
  • Organization: Prepare an effective presentation by organizing key points into a coherent story target to their audience
  • Wow’em: Create a positive approach to deliver information that may be seen as negative – presentations that become memorable
  • Energy: Provide a more “polished” delivery of information by engaging the audience and maintaining their interest building rapport through eye contact, vocal delivery and body language
  • Reduce Fear: Overcome nervousness to field questions in a comfortable and confident manner

 

Video Recording and Professional Coaching

Throughout the course participants will practice techniques professional presenters and facilitators use to engage the audience, control nervousness, and handle themselves with poise and confidence.

Practice sessions are recorded and critiqued by the facilitator providing positive suggestions and tips for improvement.

Each participant will receive their own USB Flash Drive which contains videos of all of their practice presentations.

  • Recorded - Presentation Delivery – to small group
    • Individual - Coaching and debriefing
  • Recorded – Presentation Delivery – to small group
    • Individual – Coaching and debriefing
  • Recorded – Presentation Delivery – to entire groups
    • Individual – Coaching and debriefing
  • Action Plan developed with professional guidance

Everyone will be amazed at how much they have improved in just two days of intensive training! 

This training is guaranteed to improve your presentation sill improvement. Read our training guarantee.

Plus, they have a visual reminder of the techniques they have developed to continue their presentation skills success.


 

Overview of "The Presentation Skills Training & Coaching" Workshop Topics & Learning Points

Agenda for the Two-Day Workshop: 

Overcome Public Speaking Fears - Improve Personal Presentation Skills
  • Use nervous energy in a positive manner
  • Respond to questions – “think on their feet”
  • Speak extemporaneously – use a quick guide to make this easy
  • Clearly deliver ideas and messages
  • Clarify information through various techniques
  • Mirror others for clarity
  • Understand and adapt to various personality styles
  • Modify presentation when English is second language
  • Encourage audience
  • Compliment appropriately and effectively
  • Accept compliments humbly and professionally
What to do with your Voice, Eyes, Hands and Feet when Presenting
  • Using inflection for emphasis
  • Speaking in proper pitch range
  • Use of speed control
  • Speaking at appropriate volume
  • Variety of delivery to enhance learning
  • Pausing
  • Use of silence
  • Speak in an engaging manner
  • Eliminate of “filler” words and sounds, e.g. “umm” or “uhh”
  • Use of personal visual skills for positive results
  • Body movement
  • Posture
  • Proxemics
  • Facial expressions
  • Eye contact
  • Gestures
  • Movement
  • Replace repetitive or annoying actions with positive actions
Professionally Handle Difficult Presentation Situations
  • Redirect when the message is going off-track
  • Audience control for adults
  • Diffuse confrontational situations
  • Use of personal communication guidelines and scripts
  • Handle uncomfortable situations
  • Manage a poor presentation environment or venue
  • Avoid statements or actions can discriminate or cultural faux pas
Develop Your Presentation Skills Action Plan

 


Bring this workshop to your organization and begin applying powerful new presentation techniques immediately. Participants leave this session with necessary skills to deliver engaging presentations to clients, coworkers, executives and groups of all sizes.

To receive more information about this training call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


 

 

 

 

 

 

Effective Briefing Skills and Techniques


 

Learn Techniques and Develop Skills to Prepare and Deliver Effective Briefings

 

Present key information, influence others, display confidence and poise – even with tough crowds.

 

Developing effective briefing skills is a must for anyone seeking to bring their career to the next level. This briefing skills workshop develops the presentation techniques professionals use to quickly deliver key information, influence others and earn respect. 

Effective verbal communications skills are of vital importance in any government or business organization. This course helps participants display confidence and poise when called upon to deliver an address.


Learn to: Make your point with clarity and brevity,

Handle tough questions,

Maintain Composure.



The briefing skills developed in this workshop will help you give clear, concise presentations to superiors, teams, customers and others. Whether your briefing is planned, or an impromptu presentation, this course will develop the skills you need.

Effective speaking skills are a coveted asset. While you may not want to make public speaking a career, your career will benefit from strong presentation skills. Participants will receive individual coaching and their final presentation can be videotaped and critiqued to help them develop and enhance their skills.

The course provides timely, relevant information and is designed to improve skills immediately for long-term results. We use interactive discussions and practical exercises to bring the training to life. New skills are practiced and everyone discovers how to apply them in various situations.

The training materials include valuable tips and checklists to equip participants with the tools to present highly professional briefings and presentations of all types.



Who Should Attend

Anyone interested in sharpening their pubic speaking and presentation preparation skills. By the end of the workshop, participants will be able to develop and deliver an effective briefing with greater confidence, credibility and presence.



Training Benefits

  • Overcome the jitters of public speaking
  • Analyze their audience
  • Use the appropriate approach for the topic and the situation
  • Organize persuasive and informational presentations
  • Use a template to quickly construct an effective presentation in any situation 
  • Use voice and body language for greater impact
  • Use visuals effectively
  • And much more…

 

Overview of Topics Covered and Learning Points Developed

  • What is a briefing? 
  • Types of presentations 
  • Knowing your audience 
  • Briefing preparation checklist 
  • Defining the objective and building the message 
  • Preparing the presentation 
  • Preparing and using visuals 
  • Explore impact of body, voice and visual aids to enhance presentation skills 
  • Do’s and Don’ts of PowerPoint and other visuals 
  • Using your environment to your advantage 
  • Techniques for overcoming presentation anxiety 
  • Effective delivery skills 
  • Using a simple model for organizing a persuasive or informational presentation 
  • Giving different types of briefings
    • Informative briefing
    • Persuasive briefing
    • Call-to-action briefing 
    • Entertaining briefing 
  • Making supporting statements and claims 
  • Using transitions, pivots and so-what's to enhance briefing impact
  • Practice writing and delivering
    • Transitions
    • Pivots
    • So-what's
  • How and when to use humor
  • Handling questions (including hostile questions) 
  • Practicing your briefing
  • Different ways to begin a briefing – what will work for you and the situation
  • Opening statement 
  • Apply voice and body language techniques that will work for you
  • Ways to improve clarity in your briefing 
  • Making it memorable and persuasive 
  • Concluding with impact and a call to action
  • Use an impromptu briefings checklist

 


Bring this briefing skills seminar to your organization and begin applying these powerful techniques immediately. Participants leave this session with necessary skills to deliver clear, concise briefings to clients, coworkers, executives and groups of all types.


To receive more information about this training call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


 

 

  

Presentation Skills for Technical Topics


 

Training to Effectively Present Technical Information and Developing Self-Confidence as a Presenter


Learn how to present technical information to non-technical people and groups of all sizes. This interactive Presentation Skills for Technical Topics seminar trains skills to deliver engaging technical presentations to clients, coworkers, executives and groups of all sizes.

Participants learn and practice time-tested presentation techniques that make presenting technical information clear, manageable and engaging. Workshop training activities are centered on building effective communication skills through presentation techniques, while strengthening the ability to structure presentations that flow seamlessly.


Learn technical presentation techniques to:

Prepare and structure the technical content that can be easily understood by non-technical people

Use technical visual aids effectively

Prepare yourself to overcome public speaking nervousness

Easily handle Q&A sessions


 

This onsite course is delivered in one, two and three-day formats.

Workshop activities include individual and team activities, training exercises, and individual coaching to reinforce the learning process in this technique-focused course. 

The training is often used by technical professionals used to their presentation skills to:

  • Present technical product release information and training user groups
  • Support marketing campaigns
  • Assist field sales representatives in the sales process
  • Deliver presentations to corporate directors and investors

Participants rapidly improve their presentation skills by creating and delivering real-life presentations, receiving video feedback and one-on-one professional coaching.


 

Who Should Attend

IT Professional, Engineers, Executives, Managers, Sales People, and Trainers who want to learn how to present complex technical subjects and build their confidence for public speaking.  

 


 

Training Benefits

  • Make the complex easily understood
  • Overcome the natural fears of speaking to a group
  • Always exceed your audience’s expectations
  • Stand out from the crowd
  • Tailor your presentation to the group
  • Make presentations more interesting
  • Engage your audience for any length of time
  • Apply simple tips and tricks that professional speakers use
  • Help people deal with complexity allowing them to make better decisions 

 

Overview of Training  Topics and Learning Points Delivered

  • Understand how presentation skills effect audience participation  
  • Understand how people communicate (what you say has a lesser importance than you thought!)
  • Understanding your audience
  • Enhance personal voice projection, articulation, pacing and fluency
  • Enhance personal body language, eye contact and gesturing
  • How to project control and confidence
  • Presentation preparation, a little-known technique to outline in less than 30 minutes
  • Present technical content clearly and concisely
  • Use presentation approaches to make complex information simple
  • Presentation structure
  • Choose the best presentation tools
  • Utilize visual aids and multimedia (without “overdoing” it) to reinforce points
  • Preparing yourself – ignore this at your peril
  • Delivering your presentation
  • Getting and keeping audience attention
  • Implement persuasive communication techniques
  • Learning not to worry about what you are going to say
  • Understand what your body language is saying – you may be surprised
  • Eliminate negative or distracting mannerisms
  • How to organize the room
  • How to use humor without offending
  • How to handle question time effectively
  • Handle complex questions without getting flustered
  • How to “close” your presentation
  • Overcome the stress and anxiety that can accompany public speaking
  • Build an action plan to enhance personal image via presentation skills

 


“You will be amazed at the difference this course can make! I especially enjoyed the body language and voice projection section, and the part on how to “make the complex simple.” The professional coaching I got from the facilitator really helped a lot.”
– Aaron Snedecker, Cleveland, OH


Bring this seminar to your organization and begin applying improved communication skills immediately. Participants leave this session with necessary skills to deliver engaging technical presentations to clients, coworkers, executives and groups of all sizes.

To receive more information about this training call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


 

 

Working with the Media


 

Learn to Interact Effectively with the Media - Develop Skills for Press-Release Writing, Being Interviewed, and Using Social Media

 

This Media Relationship Training Workshop helps ensure your spokesperson succeeds at presenting your company's position in a positive manner and avoids costly media relation mistakes. This media relations workshop is tailored to your organization's needs and participant's level of experience.

Many employees are faced with a sudden need to communicate with the press, even in organizations that have a public relations department. What happens when there is a crisis after hours and the only employees available are your senior executives?  Or perhaps a special task force or project team has a need to communicate with the media on certain occasions, such as when you need to put out a public awareness campaign. Ensuring that these employees have the skills they need to do it well can make the difference between a positive public image for your organization and an embarrassing disaster. 


The right kind of media exposure can help your organization. The wrong kind of media can create challenges for the organization and the spokesperson.


 

So, who is a current and potential spokesperson for your organization? Have they had proper media relations training?

  • Are they prepared to deal with the reporter who can't wait to get a "good" story - even if it is at your company's expense. 
  • Remember, even casual conversations with reporters can become headlines.
  • Do they know what is public information and what is not?
  • Do they know how to quickly organize facts?
  • Can they deliver the message concisely and clearly?
  • Is Social Media really working for you?
  • Can they dodge the bullet of the "trick" question - when no answer seems to be the best answer?
  • Do they know how to create an effective news release?

If the answer to any of these questions is "No" - this training is for you.


 

Who Should Attend

This highly interactive course is designed for non-PR professionals of any level in the organization who may have an occasional need to communicate with print, radio or television journalists, or to use social media for PR purposes. Typically designed as a two-day course, we include extensive videotaped on-camera practice sessions for all participants, and limit attendance to 15 participants.


 

Training Benefits

  • Increase the diversity and effectiveness of the real-time communicators in the public forum 
  • More effective print and broadcast interview subjects
  • Avoid media relations errors
  • More powerful and persuasive public speakers
  • More sophisticated PR
  • Improved consumer relations
  • Improved engagement of social media 

 


 

Overview of concepts and deliverables provided

  • What makes news?
  • Overview of types of media outlets and how they work
  • Building relationships with journalists
  • Types of interviews
  • Developing key messages, verifying accuracy of information, and other preparation tips
  • Basic presentation skills for in-person interviews
  • Handling the tough cases
  • Practice on-camera interviews with feedback sessions
  • Press releases: the case for putting it in writing
  • Structure and format of a good press release
  • What makes it interesting?
  • Writing style (AP) and proofreading tips
  • Practice press release session with feedback
  • Why use social media? 
  • The technical process of using Facebook and Twitter
  • Handling social media “hecklers”


Bring this seminar to your organization and begin applying powerful new presentation techniques immediately. Participants leave this session with necessary skills to deliver engaging presentations to clients, coworkers, executives and groups of all sizes.

 To receive more information about this training call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.



Meet one of our Working with Media Trainers:
 Anna DeBattiste

Anna DeBattiste has over 20 years of experience in oral and written communication skills training and public information. She has worked as a freelance writer for adventure sports magazines and for PR-related corporate projects, a writing instructor for the University of Vermont, and a communication/presentation skills and business writing trainer for Alliance. From 2007 to 2010 she worked as a public information officer for the Summit County Rescue Group in Summit County, Colorado, where she was responsible for all media handling, public information releases and public relations/outreach projects for a non-profit, all-volunteer mountain rescue team. She holds a Masters Degree in English from the University of Vermont.


 

 

 

 

How to Tell a Story


 

Learn Storytelling to Build Customer Confidence, Sell the Idea and Inspire the Buyer to Action

 

Practice skills and techniques to turn a worthy message into a story that is enjoyed, remembered and repeated.


This seminar teaches skills and techniques to turn a worthy message into a story that is enjoyed, remembered and repeated. This session is great for salespeople, trainers, managers and anyone wanting to improve their ability to communicate in an interesting and engaging manner.  


Tell me a fact and I will learn. Tell me a truth and I will believe.
But, tell me a story and it will live in my heart forever."   Anonymous


Did you ever prepare for your weekly meeting and realize your great new idea goes right over their heads? Are they paying attention or just looking at you? Is the message motivating or monotonous? If you have asked yourself any of these questions, this course is for you. While speaking skills cover a wide range of issues, a challenge that goes to the beginning of communication is, “How do I get the person I’m communicating with to listen to me, remember what I’m saying well enough to repeat the message, and then be excited enough to do it?”  The answer is to know how to tell a story.

  See Article: The Power of Storytelling

Whenever you make a presentation, you tell a story. The culture of your organization is defined in the stories of its past. The vision of the organization’s future is defined in the story you tell. Cultures pass their history to the next generation with stories, but tell the story well. Stories with passion are the ones we remember. Those that are remembered are most likely to be repeated, and acted upon.

Storytelling sells ideas, defines direction, creates images, instills emotion, enables buy-in and gives permission to act. Stories identify our culture, who we are, what we stand for and where we are going. This seminar will provide the participants with skills and tools to turn a worthy message into a story that can be enjoyed, remembered and repeated.


"A key, perhaps the key, to leadership...is the effective communication of a story." 

- Howard Gardner, Leading Minds: An Anatomy of Leadership



Who Should Attend

This course is practical for executives, leaders, sales personnel, sales managers, speakers, trainers, writers – and anyone who must illustrate key concepts in a memorable and understandable manner.



Training Benefits

  • Develop your ability to use stories to communicate non-tangibles when:
    • Giving sales presentations
    • Providing superb customer service
    • Defining benefits
    • Relating non-threatening (or threatening) consequences of actions
    • Showing empathy
    • Relating to corporate culture
    • Defining vision for the future
    • Problem solving
    • Explaining new ideas for growth
  • Enhance your image as a communicator
  • Make your ideas memorable
  • Create stories for speaking, print or electronic media
  • Engage your audience and keep their attention
  • Deliver a payoff to your story
  • Ability to train others
  • Use stories to help others understand new information
  • Customize a story for specific situations to enhance retention
  • Teach others how to use a story
  • Understand what the elements are and when to use them

 

Overview of Concepts and Deliverables Provided

  • How to plot the emotional highs and lows of a story and use suspense
  • How to create a story based on composite situations
  • How to enhance a story and retain your ethics
  • How to use specific examples to illustrate broad principles and protect participants
  • How the delivery method impacts the story and use of visuals for each
  • How to customize workbooks and worksheets – options for customized exercise situations

 

Presentation formats available

  • Keynote address of major points – 90-120 minute motivational speech
  • Half day or full day group session - use of short exercises to reinforce learning points
  • Multiple day story development workshop - creative, in-depth exercises by participants
  • Executive presentation consultation – individual or small group

 


Bring this seminar to your organization and begin applying improved communication skills immediately to make better presentations and influence others in a positive manner. Participants leave this session with necessary skills to turn a worthy message into a story that is enjoyed, remembered and repeated.

To receive more information about this training call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..  


 

 

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Alliance Training and Consulting, Inc.
20210 West 93rd Street

Lenexa, KS 66220

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