Making Conversation to Develop Instant Rapport with Leader's Guide - $79.00


Learn and train others how to develop instant rapport with anyone.


Product Code: ComRapportLG

Duration of Course Access: 3 Months






 Online Employee Development Course Online Communication Course  Skill Builder Series Course



Making Conversation to Develop Instant Rapport - with Facilitator Pack

This course comes complete with a Skill Builder Facilitator Pack. You receive everything you need to train your employees.

  • Access to the online course: With access to the online course you can deliver the engaging material to your learners. 
  • Skill Builder Facilitator Pack: The facilitator guide shows you how to use the course a training tool. It is a step-by-step guide to facilitate the learning points of this course.

Whether you are a manager, supervisor or trainer you can use this guide in conjunction with the online program to provide excellent training in a staff meeting, lunch-and-learn session, or one-on-one training sessions. 

The Skill Builder Facilitator Pack tells you:
  • What to do
  • What to say
  • How to train the course in one session and how to break it up into modules
  • Plus: The Skill Builder Facilitator Pack includes:
    • Skill Builder Quick Reference Guide: A reproducible handout to give to your learners guiding them through the techniques and tools developed in this course

This course can greatly enhance people skills for sales reps, customer service personnel
and anyone who may find it uncomfortable to be in networking situations.

Course Overview: 

Meeting new people – making chitchat – and developing rapport 
with people is critical to success in business and in life.

While good conversational skills are critical to developing solid business relationships and personal relationships, many people find it difficult to make small talk with strangers.

In this session you will learn simple techniques that really work to develop instant rapport with anyone, anytime, anywhere. The techniques you learn can be applied immediately at work and in your social life.

So, if building stronger relationships with your customers, peers, bosses and others faster would be of value to you and to your career – this course is for you!

By the end of this course you will be able to:

  • Apply Five Rules and Five Tools to have a conversation with anyone, anytime – even when you feel like you don’t have something interesting to say
  • Engage in conversation without having to be clever or witty
  • Use the KIND Technique to jumpstart a conversation
  • Take steps to build instant rapport with anyone
  • Find the common ground to build on
  • Develop "rainmaking" conversations to influence others and increase sales
  • Recognize the other person’s communication style to better connect with them
  • Use words, voice tone and body language to be seen as someone “they” would like to get to know better

In everyday life, building rapport can help you develop better relationships, improve communication, influence others, improve teamwork and achieve higher levels of success.

The techniques learned in this course touch on the most primitive parts of our subconscious mind. Whether that's right or wrong, these techniques can be used better connect with anyone.

Participants will receive:

  • Skill Builder Quick Reference Guide: 
  • Quickly reference the techniques and tools developed in this course.
  • Upon successful completion, you will receive a certificate of completion from the Alliance Skill Builder Series of courses.

This course is self-paced and online.

You will have access to this course for 12 months.

Target Audience: 

This course is designed for mid- and entry-level professionals and those looking to increase their skills to communicate and connect with others more effectively.

The course is especially helpful for sales, customer service personnel and those who feel uncomfortable in networking environments where they do not know many people.

Estimated Time to Complete: 30 minutes to 1 hour depending on the number of interactive exercises you use in the Skill Builder Facilitator Pack.



View: Instructor-Led Communication Skills Courses, Seminars and Workshops


Alliance Training and Consulting, Inc.
12706 Cedar

Leawood, KS 66209

Toll Free: 877-385-5515
Local: 913-385-5515
Fax: 913-385-3353

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