Onsite Customer Service Training Workshops & Webinars


 

Instructor-led Customer Service Courses

Discover the secrets of outstanding customer service with our customer service training.

Whether your group is large or small, our interactive service workshops and webinars provide the practical techniques and develop the customer service skills you need to be successful. Click on the box to the right of the course title to view outlines of each seminar.


 

Onsite Customer Service Training Sample Course Outlines:

Building Business Relationships Building Business Relationships
Building the Customer Centric Organization Building the Customer Centric Organization
Customer Care and Call Handling Skills for CRS Customer Care and Call Handling Skills for CRS
Coaching and Mentoring Skills for Call Center Managers Coaching and Mentoring Skills for Call Center Managers
Delivering World-Class Customer Service Delivering World-Class Customer Service
Defusing Difficult and Demanding Customers Defusing Difficult and Demanding Customers
Meeting Customer Service Challenges in the Public Sector Meeting Customer Service Challenges in the Public Sector

Customer Service Training Directory  


For more information call us today toll free at 877-385-5515. 

You may also email us for more information about our service training programs at This email address is being protected from spambots. You need JavaScript enabled to view it..


 All programs are tailored to your needs. Plus, our training is 100% guaranteed. 


 

 

Alliance Training and Consulting, Inc.
20210 West 93rd Street

Lenexa, KS 66220

Phone
Toll Free: 877-385-5515
Local: 913-385-5515
Fax: 913-385-3353

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