Project Quality Management


Learn Project Quality Management Techniques to Eliminate or Reduce Rework

In this Project Quality Management course, participants learn to develop and apply a project quality framework. They learn to apply the tools and techniques needed to deliver consistent project success in achieving desired project deliverables. Participants learn how to plan quality into a project and determine key metrics to manage project and process quality.


Who should attend

This course is designed for project managers or individuals who have had project management training or experience and exposure to basic project management techniques. Individuals taking this course typically have at least two years of experience working on project teams.


Training Benefits

  • Understand the relationship among quality planning, quality assurance and quality control
  • Apply tools and techniques to monitor and improve quality
  • Develop the ability to track key quality metrics to satisfy customer needs
  • Determine process metrics to maintain quality standards
  • Take on the responsibilities to ensure the existence of an adequate quality management process
  • Implement effective project quality management best practices
  • Apply analysis techniques to identify quality expectations and refine project scope
  • Create a project Quality Management Plan
  • Generate a quality assurance task list
  • Know when and how to take corrective and improvement actions
  • Design and implement quality gates throughout the project life cycles
  • Construct continuous quality initiatives to assure success


Overview of Concepts and Deliverables Provided

  • Project Quality Management Overview
  • Project Quality Management Standards
  • Identifying Project Quality Expectations
  • Discovering stakeholder quality needs
  • Identifying overall project scope
  • Consolidating project quality requirements
  • Balancing project, product and process quality constraints
  • Stakeholders' quality expectations and requirements
  • Acceptance criteria
  • Relevant standards
  • Quality responsibilities
  • Quality Assurance (QA)
  • Quality Control (QC)
  • Facilitating root-cause analysis of nonconformance
  • Supporting quality tools and techniques
  • Establishing Quality Assurance (QA) Strategies
  • Acting upon observations, deviations and nonconformance
  • Matching QA techniques to the project life cycle
  • Reviewing the quality assurance reports
  • Developing corrective actions
  • Invoking corrective procedures
  • Shewhart's Control Chart
  • Histogram
  • Pareto Chart
  • Scatter Diagram
  • Weighing the advantages and disadvantages
  • Defining selection criteria and guidelines
  • Benefits
  • Selecting QC Tools and Techniques
  • Differentiating common tools and techniques
  • Cause and Effect Diagram
  • Using a Checksheet
  • Usage
  • Limitations
  • Examples
  • Assigning tools and techniques to QC Gates
  • Finalizing and Reviewing the complete QMP
  • Integrating QMP skills into your organization 


To receive more information about this Project Management Course call toll free at 877-385-5515. 

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..