How To Effectively Deal With Employee Attitude Problems

Learn Practical Solutions and Get Expert Advice on Correcting Perfomance Problems 

In this custom onsite workshop, managers learn how to effectively deal with employee attitude problems. They learn to document attitude problems such as behavior. Learning techniques and developing the ability to coach, counsel and discipline employees with bad attitudes is an essential skill that all managers require. And, to do what needs to be done within the guidelines of employment law standards is imperative. This valuable course teaches management skills to avoid employee performance problems and potential legal problems.

Who Should Attend

Executives, managers and supervisors who want to increase employee productivity and morale by effectively dealing with employee attitude problems and using more effective coaching, counseling, and disciplinary techniques.

Training Benefits

• Increase the level of your morale and team spirit
• Enhance your coaching skills and abilities
• Understand how to separate attitude and behavior issues
• Increase the knowledge of how to safely and legally discipline employees
• Improve the productivity of both individuals and teams
• Succeed more effectively with angry and emotional employees 

Overview of Concepts and Deliverables Provided

• Understand different personalities and their effect on employee behavior
• Identify what your employees really need from you as a leader
• Discover how to be a manager – not a psychologist
• Learn how to make your feedback more effective in changing behavior and performance
• Learn to choose the right words to improve understanding and reduce the defensiveness of employees when coached or counseled
• Effectively defuse angry and emotional employees
• Attain the skills of how to handle difficult situations such as people bringing personal problems to work or having to supervise former peers and co-workers
• Learn how to deal with the employee who will not change
• Understand the legal issues of discipline and terminations
• Establish and enforce progressive discipline practices
• Document performance and conduct issues
• Use smart firing practices and a termination checklist
• Motivate employees in the aftermath

To receive more information about this training call toll free at 877-385-5515. 

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