Leadership Skills for New Supervisors

Training Supervisors to develop interpersonal and team skills to be effective leaders.

This is a high-impact customized training session focuses on developing the skills and techniques essential to getting supervisors up to speed in their role as managers and leaders.

The course utilizes the Everything DiSC® Workplace assessment tool. Participants discover a new and deeper awareness of their leadership style. The assessment report, interactive discussions and exercises give supervisors new insight into how to build on their communication, management and leadership strengths.

Alliance Training is an authorized distributor of all DiSC^© products.

Through interactive exercises, cases and discussions, this workshop helps new supervisors develop the communication, coaching and performance management skills needed to supervise employees and lead teams effectively. They discover new insights and practice techniques to foster diversity and inclusion, overcome generation gap issues, improve motivation, resolve conflict, develop high performing teams and more…

Everyone leaves with a higher level of confidence to accept personal responsibility for results and become more proactive in their roles as leaders.

Competencies developed in this course include: Developing Others, Accountability, Oral/Written Communication, Influencing and Negotiation, Performance Management, Conflict Management, Team Building

Note: This course can be modified to be delivered in multiple half or full-day sessions.

Who Should Attend

The 3-day workshop is designed for new supervisors who want to grow their management skills and get on the fast track to achieving leadership success. The training covers the proven techniques and strategies supervisors need to become a confident and effective leader.

Training Benefits

• Demonstrate effective communication techniques used by supervisors in giving feedback.
• Differentiate between formal/informal processes of managing employee performance.
• Recognize the value of diversity and inclusion by looking at multi-generational and workforce challenges and opportunities.
• Identify how your roles and responsibilities have changed since becoming a supervisor.
• Identify barriers to effective communication.
• Determine your leadership conflict styles.
• Explain methods to motivate, energize and engage your team
• Recognize attitudes and behaviors that can create conflict on your team.
• Discuss the elements of effective meetings.

Overview of Training Topics and Learning Points

Day 1

• Identify how your roles and responsibilities have changed since becoming a supervisor.
  • Identify qualities and abilities required for effective supervision and management
  • Understand your role and responsibilities as manager
  • Learn to transition from individual contributor to manager – from coworker/friend to “boss”
• Understanding Your Style – Style Does Matter
  • Everything DiSC® Workplace
  • Your Style - Your Report
    • What it says
    • What it means 
    • How to use it
• Identify barriers to effective communication.
  • Recognize what effective communication really is
  • Know the barriers that can cause derailment and misunderstanding
  • Identify the relative importance of face to face communication
  • The keys to managerial communication
  • Learn to match the right communication method with your communication goal
  • Identify the challenges and best practices when communicating electronically
• Giving Feedback
  • Effective communication techniques used by supervisors in giving feedback.
  • Coaching and developing employees, enhance performance and achieve goals
  • The elements of effective coaching
  • Differentiate between formal/informal processes of managing employee performance
  • Coaching to correct difficult and challenging behavior
  • Steps of coaching discussion
  • The differences between coaching and discipline
  • Practice coaching

Day 2

• Motivation and Your Role in Creating a Motivational Setting
  • Recognize the cost of demotivation and disengagement
  • Apply the elements of the motivational process
  • Developing a motivational climate
• The Value of Diversity
  • The cross-generational team reality – what it is, and why it is important to understand it
    • Recognize the value of diversity and inclusion by looking at multigenerational and workforce challenges and opportunities
  • Cross-generational team characteristics and challenges
  • Learn how generational perceptions, attitudes and values influence the team effort
  • Create an environment that supports cross-generational team effectiveness
  • Tips on communicating effectively with multi-generational work teams
  • Helping the generations appreciate and respect each other
  • Match team challenges with the appropriate mix of experience
  • Implement strategies to help experienced employees interact effectively on cross-generational teams
• Managing Conflict
  • Recognize attitudes and behaviors that can create conflict on your team
  • Determine your leadership conflict style
  • Learn the four guiding principles to conflict management
  • Understand how personalities play an important role in conflict resolution
  • Identifying and understanding communication filters that lead to conflict
  • How to identify the possible outcomes of a conflict before choosing an approach to conflict resolution
  • How to identify healthy conflict within the organization
  • Implement a step-by-step path that leads to conflict resolution
  • How to use the Socratic Method to clarify the sources of conflict
  • How to ensure the resolution is implemented
  • Learn techniques to head-off future conflict

Day 3

• Essential Team Building Requirements – (methods to motivate, energize and engage your team)
  • Common reasons team building fails
  • Where to begin the team building process
  • Recognizing obstacles to team success
    • New team
    • The new team leader
  • Understanding how personal work styles and personalities impact team dynamics
  • Understanding team building stages
  • Key motivators for each stage of team development
  • Develop improved team communication skills
  • Define and communicate team vision and expectations
  • Set clear team goals and objectives
  • Align team, department and organizational goals
• Develop High-Performance Teams
  • Key motivators for individuals and teams to facilitate a strong team
  • Recognize attitudes and behaviors that can create conflict on your team
  • Establishing individual and team accountability and responsibility
  • Help the team deal with change effectively
  • Promote more creative problem solving among team members
  • How to recognize and overcome common team dysfunction
  • Encourage appropriate risk-taking
  • Resolving conflict within the team
  • Giving feedback to motivate individual and team performance
• Making Meetings Work
  • The keys to running effective team meetings
    • Agenda
    • Staying on track
    • Limiting disruptions
• Develop Your Personal Action Plan

Bring this leadership skills course to your organization and begin applying these powerful techniques immediately. Participants leave this session with new insights and techniques to foster diversity and inclusion, motivate others, resolve conflict, develop high performing teams and lead people effectively.

To receive more information about this training call toll free at 877-385-5515.

You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..